Empowering Organizations to build Relationships through the power of community.
Empowering Organizations to build Relationships through the power of community.
About Chris
Chris is an award-winning community and collaboration leader, who always thinks "people first, technology next."
For more than 20 years, he has helped organizations build relationships with their audiences through strategic communication, community management, content development, and global business strategy.
He believes in the proven power of community to deepen trust, increase loyalty, lower costs and grow revenue. And that power comes when you align community with real business goals to design meaningful online experiences and deliver measurable business results.
He is driven by a passion to empower companies to leverage the power of community as a strategic asset and competitive advantage in the marketplace.
My Appearances
How to Leverage Internal Stakeholder Relationships
How to Leverage Internal Stakeholder Relationships
How to Leverage Internal Stakeholder Relationships
Partnering with internal stakeholders are key to community growth and customer connection. Chris shares how to engage, nurture and measure those relationships.
Podcast: Community Roundtable
How to Leverage Internal Stakeholder Relationships
How to Leverage Internal Stakeholder Relationships
Chris discusses community redesign, customer feedback strategy and scaling community across the organization.
Podcast: Community Signal
How to Leverage Internal Stakeholder Relationships
Talk: Khoros Snack Breaks & Hot Takes
Chris discusses the role specializations and career paths, hiring for specializations within community and communicating your team’s value to executives.
Talk: Khoros Snack Breaks & Hot Takes
Talk: The Community Metric Nobody is Talking About: Qualitative
Talk: Khoros Snack Breaks & Hot Takes
Chris Catania discusses creating a community for product innovation, productivity, and customer advocate empowerment.
Talk: The Community Metric Nobody is Talking About: Qualitative
Talk: The Community Metric Nobody is Talking About: Qualitative
Talk: The Community Metric Nobody is Talking About: Qualitative
Chris discuss the value and how to integrate qualitative metrics and storytelling into community strategy and regular reporting.
Report: State of Community Management 2022
Talk: The Community Metric Nobody is Talking About: Qualitative
Talk: The Community Metric Nobody is Talking About: Qualitative
As part of the SOCM 2022 working group, Chris shares insights on the growth and increasing investment in leadership engagement and advocacy programs.
Feature: The Power of Community in Business
Talk: CMX 2019 - How to Reignite a Disengaged Community
Talk: CMX 2019 - How to Reignite a Disengaged Community
Chris shares how Esri's community strategy fits into the CMX SPACES business value model.
Talk: CMX 2019 - How to Reignite a Disengaged Community
Talk: CMX 2019 - How to Reignite a Disengaged Community
Talk: CMX 2019 - How to Reignite a Disengaged Community
Chris shares the importance of building trust by creating an internal stakeholder communication strategy to ensure your customer community strategy is successful.
Talk: Socialmedia.org Summit
Talk: CMX 2019 - How to Reignite a Disengaged Community
Talk: Socialmedia.org Summit
Chris discusses using community management strategies to build relationships, support culture change and engage employees.